Customer Services
Information & Help
We want to make shopping with us as easy and stress-free as possible, and it’s our commitment to customer satisfaction that sets us apart from our competitors. Our dedicated customer service team are on hand five days a week to assist with any problems you might have. If you have any questions, or if you’d like to talk through our products in more detail, please don’t hesitate to contact us. You can call us on 0121 230 1644, or 0845 520 0000. Or, if you’d prefer, you can email us on sales@atlanticshopping.co.uk. We try to respond to all email queries within 24 hours.

If you wish to find out about how to make a payment or our delivery and returns services, you can click the relevant links below to be directed to our helpful information pages.
We’re proud of our customer service. To hear what our customers have to say about Atlantic Shopping, take a look at our Customer Testimonials, where you can also post your own review.
You can find our sales and customer service centre telephone times below:
Christmas & New Year Opening Times:
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Day Opening Times
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Mon 22nd Dec 9.30am - 5.30pm
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Tues 23rd Dec 9.30am - 5.30pm
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Wed 24th Dec 9.30am - 3.00pm
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Thurs 25th Dec Closed
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Fri 26th Dec Closed
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Sat 27th Dec Closed
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Sun 28th Dec Closed
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Mon 29th Dec 9.30am - 5.30pm
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Tues 30th Dec 9.30am - 5.30pm
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Wed 31st Dec 9.30am - 3.00pm
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Thurs 1st Jan Closed
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Fri 2nd Jan 9.30am - 5.00pm
Standard Annual Opening Times:
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Day Opening Times
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Monday 9.30am - 5.30pm
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Tuesday 9.30am - 5.30pm
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Wednesday 9.30am - 5.30pm
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Thursday 9.30am - 5.30pm
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Friday 9.30am - 5.00pm
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Saturday Closed
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Sunday Closed













