Information We Collect
If you choose to register with Atlantic Shopping, we’ll collect the following information from you:
- First Name
- Last Name
- Postal Address
- Email Address
- Telephone Number
- Details of the payment method
We only collect this information so that we can fulfil your order with us. Your email address and telephone number(s) will be stored in case there’s a problem with your order and we need to get in touch with you. We will only share this information with our third party delivery / courier business in order to complete your order.
How We Use Your Information
We may use the information that you provide us with in the following ways:
- To create your Atlantic Shopping online account
- To process and deliver your order
- To contact you about your order
- To let you know about offers, products or news that we think you might be interested in
- To ask you to provide feedback on our products or services
By registering with us or becoming a member, you are agreeing to allow us to contact you with offers that may be relevant to you. This will usually be through a newsletter sent to your email address. If you don’t want to receive this information, you can unsubscribe through the email itself, or by logging into your Atlantic Shopping account. We will never pass on your information to a third party, unless it’s necessary to fulfil your order, such as the courier company we use to deliver the goods to you.
Stored Information and Security
We take security of your personal details very seriously. Your information will be stored securely on a dedicated server, which we believe to be well protected and in a secure environment.
Accessing Your Account
After you complete a purchase with us, you’ll be asked if you’d like to set up an account. You can use your user name and password to log into your account and access your information. There, you can update, delete and amend your information. We’ll send you details of your order once we’ve received it. Details of your recent orders can also be found in your customer login.
Choosing a Secure Password
When you create an account with us, it’s important that you choose a safe password, and that you update it regularly. Your password should be more than 8 characters, and should contain a mix of letters and numbers, and upper and lowercase letters. Try to avoid using something that could be easily guessed, like your name or your pet’s name.
By becoming a member of Atlantic Shopping, you consent to the collection and use of your data by Atlantic Shopping in the methods previously outlined.
Data Protection Act 1998
We comply with the Data Protection Act 1998 and consumer legislation to ensure that your personal information is not misused in any way. Please feel free to contact us to find out more. You can find our contact details here. You have the right to access any information that Atlantic Shopping holds about you, and your right of access can be exercised according to the act. To access any information you’ll need to submit a written request. You may be subject to a fee of £10.00 to meet our costs in providing you with details of the information that we hold about out.
We’re always pleased to get feedback from our customers, even when it highlights an area that we may need to improve. We are grateful for any time you spend providing us with the knowledge we need to improve customer satisfaction.