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0121 230 1644
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0121 230 1644 open 7 days a week
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Alantic Shopping offer FREE NEXT DAY DELIVERY ON ALL ITEMS
Atlantic Shopping Company

About Atlantic Shopping

About Us

Atlantic Shopping is a leading home furnishing company operating from its 85,000sqft warehouse facility situated in Birmingham city centre.

We are here to cater for the latest trends in household goods at great competitive prices. To enable us to achieve this goal we have recently re-developed our online store, now you can get all the latest items which are available in our store from the comfort of your own home! We strive to be innovative with our design and we will continue to offer the best quality furniture and prices that cannot be matched on the high street.

Our buying and design team develop our own styles and bring together the latest trends and fashions in furniture from around the world to the shop floor. This fast, adaptive supply chain, together with the winning formula of style, quality, value and service has enabled Atlantic Shopping to grow rapidly into a major internet retailer supplying both homes throughout the UK, as well as large multinational companies with contract furniture.

Atlantic Shopping is the Internet trading name of V. N. & Britannic Warehouses Ltd, which is a well-established family based business that has been in business for over 35 years. Led by a team of highly dedicated and motivated family members we are a business focused on our customer's satisfaction and needs. We hope that with progressive developments and innovation we will continue to expand and bring our unique experience to shoppers throughout the country and abroad.


If you have any queries or questions about any of our products then please do not hesitate to contact us by using the details below.

Our Contact details:

Atlantic Shopping

Britannic Warehouse
142 Sandpits
Birmingham
B1 3RJ

Phone:0121 230 1644 or 0845 520 0000

Fax:0121 236 8266

Email:sales@atlanticshopping.co.uk

 

VAT Registration Number: 110056926

COMPANY HISTORY

Atlantic Shopping is the internet division of V.N. & Britannic Warehouses Ltd. The first shop was opened in Birmingham in 1963 by 2 brothers. As the business expanded it moved to larger premises in the Birmingham area. During the 1970's the business started to undertake importing and exporting of products and once again expanded into developing its present day site. Its main shop and warehouse facility is situated in Birmingham city centre just behind the National Indoor Arena with approx 85,000sqft of floor space and 100 customer car park spaces selling over 12,000 lines.

The online store, Atlantic Shopping was launched in 2007 and has grown to become an important part of our multi-channel operation. The website has evolved over the years selling both to the public and to businesses we will constantly strive to improve the site to meet our customers' requirements. One of our main commitments has been to develop a dedicated customer services and sales team to help you with your online shopping experience which operates 7 days a week. If you have any questions or feedback, please do not hesitate to contact us.

Frequently Asked Questions (FAQ's)

Please find below some questions you might be thinking about. However if you do not find the answer to your question below then please telephone us on 0121 230 1644 or 0845 520 0000 or email us at: - sales@atlanticshopping.co.uk and we will be able to help you.


How do I purchase a product online?

Find the product you wish to purchase. Add the quantity to the cart - Click, the Add to Cart button. Here you are taken to the Shopping Basket page. Once you have finished adding products to your basket, you can change the quantities of the products you have ordered. Once you are happy with the contents, you select the type of payment you wish to use and you are taken to an easy 1 page checkout system.. For any problems please telephone us on 0845 520 0000 or 0121 230 1644.

How do I use the Wishlist

This is a great feature. As you go through the site. You can compile a list of all your favourite products. When you click on a product in the listing page, it will take you through to the product detail page. Next to the green Add To Cart button on the right, you will find the blue Wishlist button. Click on this button and the item will be added. You will then be given a choice of either viewing your Wish List or to continue shopping. You can also find a Wish List button in the top header of the site. When you click on Wish List Button you can edit it and then add a product to cart.

How Do I Compare The Products

The site allows you to compare up to 5 products at a time. On the listing page under every product you will see a small box next to the word compare. Click on the boxes of the products you wish to compare. Then either at top of the listing page or at the bottom you will see a flashing "Compare Selected Products" button. Click on the this and you will be able to compare your products.

Does the price of goods include VAT?

Yes all prices include VAT and it is FREE UK Mainalnd delivery. If you live in the Channel Islands the VAT is deducted when Guernsey or Jersey is selected as a delivery option at checkout.

What does IN STOCK mean?

If a product displays this status, we have stock of that product in our Warehouse ready to dispatch for next day delivery.


What does PRE-ORDER mean?

As a Pre-Order product, this means you can purchase and reserve your product, ready for delivery to you as soon as it arrives back into our Warehouse. The 'Due in Date' is stated on the product details page, next to where it says PRE-ORDER and we will let you know as soon as your product is ready to be dispatched to you.


What does SPECIAL ORDER mean?

As a Special Order product, we have the items individually made for you in the specifications you require. We then deliver the items to you. The delivery time is stated on the product details page, next to where is says SPECIAL ORDER and during this time we will keep you updated with its progress and details of your delivery. Please Note: - Due to this item being specially made for you, it is classed as a non returnable item.


Is it the same prices for a telephone as it is for an internet order?

Yes it is. Please feel free to call us on 0121 230 1644 or 0845 520 0000, we are open 7 days a week and we will arrange everything over the telephone for you. The same prices are also in store and if the item will not fit in the car we can send it free of charge to any mainland UK addresses.

Do you have a showroom or a store where we can view your products?

Yes we do. Our main store has over 100 car park spaces and is situated in Birmingham City Centre where there is a showroom displaying about 95% of our products. If it is a particular product you are after, pleases feel free to call us to confirm it is on display on 0121 230 1644.

ATALNTIC SHOPPING
Britannic Warehouse
142 Sandpits Birmingahm
B1 3RJ


What products does the company sell?

Atlantic Shopping products can all be found in Store Categories in the header of the page.

Are you a member of an accredited web safe trading organisation?

Yes we are, We are an accredited retailer of the hugely respected Trusted Shops and we adhere to their guidelines. - View our certificate.

Additionally we are also a member of the Safe Buy Accreditation Scheme for the web code of practice and we trade under their guidelines. - View our certificate.


Are the products guaranteed?

Atlantic Shopping is committed to supplying products of the highest quality. Each product comes with its own guarantee which is displayed on the feature tab on its individual product page. If you are not satisfied with your purchase we offer a full money back guarantee - return it in its original condition within 14 days for a full refund. Please click on the link for more information Easy Returns & Money Back Guarantee.

How can I track my delivery?

Yes, you can. On the evening of dispatch, we’ll send an email with a tracking number and information about our courier, DPD. Then on the morning of delivery, you should receive an EMAIL and TEXT with an estimated one-hour delivery slot and a link to DPD’s website, where you can view your order’s progress in real time using their Follow My Parcel service. Combining GPS technology with live web mapping, it counts down how many deliveries it will take before your order arrives, whittling your hour’s time slot down to a 15-minute window for ease and convenience. For more information about our service please watch this short delivery video.


What Is Predict Follow My Parcel?

Predict Follow My Parcel is a free service available to Atlantic Shopping customers across Mainland UK. Brought to you by DPD, it offers a new spin on traditional methods of home delivery by inviting you to track the progress of your delivery online, in real time. Combining the latest developments in GPS technology with a simple web, mobile and tablet interface, Follow My Parcel provides a live web-mapping service showing the location of our courier. This is placed alongside a countdown offering updates as to your position on our courier’s delivery schedule as they make their way to your address.


Do you guarantee satisfaction and value for money?

We offer a unique range of top quality products at competitive prices. If in the event that you do find the products cheaper else where please telephone our sales team and we will try and beat the price.

How can I order and pay for the products?

Products can be bought online, or if you prefer, by phone on 0845 520 0000 or 0121 230 1644 . For those of you who prefer to order by mail please send a cheque or Postal Order to us (Atlantic Shopping) in pounds sterling. We accept Mastercard , Visa , Solo, Delta, Switch, Maestro, Electron, Debit Cards, American Express and Paypal.

Can I order and pay for my products over the telephone?

Absolutely, If you wish to purchase your goods over the telephone - please telephone: 0845 520 0000 or 0121 230 1644 between the hours found below and our team can give you advice as well as process your order via our secure terminal.

Why does Paypal say that my credit card or email address is attached to a Paypal account and ask for your Paypal password?

Paypal has recognised your credit card or email address being already attached to a Paypal account, therefore to add security to your account it asks additional questions. If you have forgotten your password you can ask Paypal to send it to yourself. Alternatively use a card and or an email address which is not connected to a Paypal account.

Does Atlantic Shopping deliver outside the UK and how much does it cost?

We do deliver to the following offshore locations for a slight surcharge, please find below our delivery prices:-

UK Mainland - FREE for all orders

UK Offshore Islands - £9.99 Inc VAT (Including Isle of Wight, Isle of Man, Scilly Isles & Shetland Isles)

Northern Ireland - £9.99 Inc Vat

Southern Ireland - £20 Inc Vat

Channel Islands - £16.67 (No VAT)

Please Note: We can offer deliveries within Europe, however please could you contact us and we will quote individually for you.


Can I Arrange A Before 12pm Delivery or a Saturday or even a Sunday Delivery?

We are pleased to say we can now offer this service to you, for a slight surcharge. This can be added at the end of the Check Out. The rates are as follows:-

Before 12pm (midday) - £9.99 surcharge.

Saturday Deliveries - £12.50 surcharge.

Sunday Deliveries - £12.50 surcharge.


Is it safe to order products on the Internet?

Shopping is totally safe. Once you have finished shopping go to the check out fill in you details and delivery address. You then have a choice of method of payment – Pay By Card or Paypal. When you actually come to entering your credit card details you are taken onto a secure server. This is Norton Secured and powered by Verisign or the respective Payment Service Provider (PSP) – (ie Paypal). Both automatically encrypt your confidential information in transit from your computer to theirs using the Secure Sockets Layer protocol (SSL) with an encryption key length of 128-bits (the highest level commercially available). This in turn, for your added comfort and security, we as a company do not hold any credit card details on our servers. For more information regarding our payment security please follow this link: Payment Security Details. However if you still feel unhappy about passing your credit card details online please order by telephone - UK 0845 520 0000 or 0121 230 1644 and we would be happy to help you.

If I order a product how can I be sure I will get it?

Atlanticshopping.co.uk is committed to providing customer service of the highest standard.

We guarantee that you will receive your order . If there is any delivery problem please contact customer services on 0845 520 0000 or 0121 230 1644.


How long does delivery take?

We try to despatch all products within 24 hours and 99% is usually in stock.

If I have a problem with an order or want to know a delivery time who do I contact?

Please contact Customer Services with any query. Customer Services can be contacted 7 days a week on 0845 520 0000 or 0121 230 1644 between 8.15am and 6pm Monday to Friday or from 9.15am - 5pm on Saturday and 9.15am to 4pm on Sundays. Alternatively email us on sales@atlanticshopping.co.uk and we endeavour to respond to any problems within 24 hours.

What are the terms of the contract when I buy something from Atlantic Shopping?

Please click on the link for more information Terms & Conditions.

What is your privacy policy?

For more information please view our Privacy Policy.