Atlantic Shopping / Dining chair faqs

With years of experience helping customers to find the perfect chairs for their home or business. We’ve created this page with all the questions we’re frequently asked. For more handy tips, take a look at our dining chair buying guide. Or, if you have any other questions, just give us a call. We’re on hand seven days a week to answer any queries you might have.

I want to use my chairs at a dining table or kitchen table, what height should they be?

Generally, dining and kitchen tables are around 75cm tall. We recommend that you leave a space of around 25-30cm between the underside of your table and the top of your chair to allow room for your legs. So, your chair should have a seat height of around 45cm.

Moreton Dining Chair Sat At Dining Table
How much room do I need to leave between my chairs?

We suggest that you allow a gap of about 15cm between your chairs to allow everyone to sit comfortably. For more help choosing the right size chairs, take a look at our Dining Chair Buying Guide.

Dining Chairs Spaced Correctly At Dining Table
Where can I find the dimensions for your chairs?

The product dimensions are displayed on every product page. This is included within the product images, and you can also find a table of dimensions by clicking the ‘Dimensions’ tab beneath the product images or by scrolling down the page.

Will your chairs affect my floors?

Most of our chairs include floor protectors to help to look after your floors. You can find out more on the individual product’s detail page.

Different Types Of Dining Chair Floor Protection
What seat materials do you use?

Our chairs come with a choice of real leather, faux leather, bonded leather, ABS plastic, fabric or wood seats. To learn more about these materials, check out our Furniture Glossary of Terms.

Different Types Of Dining Chair Seat Materials
Do you provide fabric swatches?

We have material samples for a selection of our chairs. To find out if there is a sample available for the product you want, just give our customer service team a call. You can also visit our showroom to see our products first-hand.

Do you have any matching chairs and stools?

We do have a range of matching chairs and bar stools, available in a range of styles to suit different interior settings - these can be found here.

Matching Dining Chairs And Bar Stools In Kitchen
How can I select a chair style that matches my dining table?

We understand that this can be tricky, so we’ve put together a guide to choosing dining chairs to match your table. Here, you can learn about factors from style to shape, and learn how to pair perfectly harmonious pieces.

How strong are your chairs?

We produce all of our chairs to the highest standard, and all are designed to suit users of various weights. Our wooden designs are crafted from solid wood or solid oak, and many of our chrome or brushed steel chairs have a welded design for extra strength.

Do you have any stackable chairs?

We do have a range of stacking chairs. Take a look about our Stackable Dining Chairs page to find out more, and browse the collection.

Do you sell any chairs suitable for older people?

We have a range of comfortable and stylish chairs that are perfect for elderly customers. Take a look at our dining chairs for the elderly page to find out more.

Do your chairs come with a guarantee?

Yes, all of our chairs come with a one-year guarantee.

Are your chairs fire retardant?

Yes, we make sure that all of our products meet British Fire Safety Regulations. You can find out more about our Fire Retardant bar stools and chairs here.

What is the difference between less and more expensive chairs?

All our products are designed to a high standard, however, naturally, some lines do cost more to manufacture than others. The price of a chair can be affected by the thickness of its metalwork, as well as the quality of finish. Brushed steel chairs are hand-finished, and so these can cost more than chrome chairs. Similarly, a chair’s upholstery can affect its price, as can additional features like stitch detailing, buttons, and studs.

The chair I want is not in stock, what are my options?

If the chairs that you want are not in stock, you have a number of choices. You can order and pay for your chairs, and we will despatch them for next-day delivery as soon as they arrive in our warehouse. Alternatively, you can use the ‘Email me when in stock’ button on the product’s listing page. We will notify you when the product is back in stock, and you can then place your order.

Can I order a single dining chair?

Yes, the vast majority of our chairs can be bought as single items, unless it is otherwise stated on the individual product detail page.

Do your chairs require assembly?

The majority of our chairs are pre-assembled, however some do require a very small amount of assembly. We have tried to make this process as simple as possible, and we have provided any tools that you may need. If you have any questions, please do not hesitate to contact our Customer Service Team, who will be more than happy to talk you through the process.

I ordered more than one item, why has only one box been delivered?

Most of our chairs are packaged as two per box, and we often package the seats and the legs in separate boxes to protect the product during transit. If you have not received your full order please contact customer services.

I’ve received my order, where can I find the chair legs?

For chairs that require assembly, we sometimes store the legs within the seat for shipment purposes and to reduce the risk of damage to the product in transit. The legs may be stored inside the zipped lining on the underside of the seat pad. If you are missing part of your order, contact our customer service team.

How do I level my wooden dining chair?

Any leveling problems you may have can usually be resolved in the way the chair is assembled. An easy way to do this is to loosely tighten all the screws first, then position the chair on the floor that you intend to use it on and finish tightening the screws completely. If you require further assistance please give our customer service team a call.

Do you have a showroom where I can come and view your chairs?

Yes, we do. Our showroom is located in central Birmingham, close to Arena Birmingham. We’re open seven days a week. You can find our address and Opening Hours here.

Atlantic Shopping Dining Chair And Bar Stool Showroom

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