Atlantic Shopping / Dining chair faqs

With years of experience helping customers to find the perfect chairs for their home or business. We’ve created this page with all the questions we’re frequently asked. For more handy tips, take a look at our dining chair buying guide. Or, if you have any other questions, just give us a call. We’re on hand seven days a week to answer any queries you might have.

I want to use my chairs at a dining table or kitchen table, what height should they be?

Generally, dining and kitchen tables are around 75cm tall. We recommend that you leave a space of around 25-30cm between the underside of your table and the top of your chair to allow room for your legs. So, your chair should have a seat height of around 45cm.

How much room do I need to leave between my chairs?

We suggest that you allow a gap of about 15cm between your chairs to allow everyone to sit comfortably. For more help choosing the right size chairs, take a look at our Dining Chair Buying Guide.

Will your chairs affect my floors?

Most of our chairs include floor protectors to help to look after your floors. You can find out more on the individual product’s detail page.

What seat materials do you use?

Our chairs come with a choice of real leather, faux leather, bonded leather, ABS plastic, fabric or wood seats. To learn more about these materials, check out our Furniture Glossary of Terms.

Do you have any matching chairs and stools?

We do have a range of matching chairs and bar stools - these can be found here.

How can I select a chair style that matches my dining table?

We understand that this can be tricky, so we’ve put together a guide to choosing dining chairs to match your table. Here, you can learn about factors from style to shape, and learn how to pair perfectly harmonious pieces.

How strong are your chairs?

We produce all of our chairs to the highest standard, and all are designed to suit users of various weights.

Do you have any stackable chairs?

We do have a range of stacking chairs. Take a look about our Stackable Dining Chairs page to find out more, and browse the collection.

Do you sell any chairs suitable for older people?

We have a range of comfortable and stylish chairs that are perfect for elderly customers. Take a look at our dining chairs for the elderly page to find out more.

Do your chairs come with a guarantee?

Yes, all of our chairs come with a one-year guarantee.

Are your chairs fire retardant?

Yes, we make sure that all of our products meet British Fire Safety Regulations. You can find out more about our Fire Retardant bar stools and chairs here.

What is the difference between less and more expensive chairs?

All our products are designed to a high standard, however, naturally, some lines do cost more to manufacture than others. The price of a chair can be affected by the thickness of its metalwork, as well as the quality of finish. Brushed steel chairs are hand-finished, and so these can cost more than chrome chairs. Similarly, a chair’s upholstery can affect its price, as can additional features like footrests.

The chair I want is not in stock, what are my options?

If the chairs that you want are not in stock, you have a number of choices. You can order and pay for your chairs, and we will despatch them for next-day delivery as soon as they arrive in our warehouse. Alternatively, you can use the ‘Email me when in stock’ button on the product’s listing page. We will notify you when the product is back in stock, and you can then place your order.

Can I order a single dining chair?

Yes, the vast majority of our chairs can be bought as single items, unless it is otherwise stated on the individual product detail page.

Do your chairs require assembly?

The majority of our chairs are pre-assembled, however some do require a very small amount of assembly. We have tried to make this process as simple as possible, and we have provided any tools that you may need. If you have any questions, please do not hesitate to contact our Customer Service Team, who will be more than happy to talk you through the process.

Do you have a showroom where I can come and view your chairs?

Yes, we do. Our showroom is located in central Birmingham, close to the Barclaycard Arena. We’re open seven days a week. You can find our address and Opening Hours here.

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