Atlantic Shopping / Customer services

Customer Services

We want to make shopping with us as easy and stress-free as possible, and it’s our commitment to customer satisfaction that sets us apart from our competitors. Our dedicated customer service team are on hand seven days a week to assist with any problems you might have. If you have any questions, or if you’d like to talk through our products in more detail, please don’t hesitate to contact us. You can call us on 0121 230 1644, or 0845 520 0000. Or, if you’d prefer, you can email us on sales@atlanticshopping.co.uk. We try to respond to all email queries within 24 hours.


Customer Services


We are proud to be a member of the accredited retailer organisation Trusted Shops, and we follow their retail guidelines. We also adhere to the Safe Buy web code of practice. Just click on the logos below to see our certification.

  • Trusted Shops Certificate
  • SafeBuy Certificate
  • Norton Secured Certificate

We’re proud of our customer service. To hear what our customers have to say about Atlantic Shopping, take a look at our Customer Testimonials, where you can also post your own review.

You can find our sales and customer service centre telephone times below:

  • Day Opening Times
  • Monday 8.15am - 6.00pm
  • Tuesday 8.15am - 6.00pm
  • Wednesday 8.15am - 6.00pm
  • Thursday 8.15am - 6.00pm
  • Friday 8.15am - 6.00pm
  • Saturday 9.15am - 5.00pm
  • Sunday 9.15am - 4.00pm