Live Chat Explained


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As you browse our site you will notice "LIVE CHAT", situated in the right hand column. Our LIVE CHAT service consists of an online text-based instant messaging service similar to that found on MSN chat or Skype. This function allows you to communicate one-on-one with one of our trained advisors, who is a specialist in their field. This feature has been designed not only for customers who require help and advice about our products, but also as part of our after sales and customer service - all designed to add a social interaction for you whilst shopping with us.

If you would like us to call you back via the telephone then please just give our representative your phone number and they will call you back straight away.

To use the live chat please just click on the button - a window will appear with a member of our team to help you.

We always try to "man" the live chat out of office hours - if no representatives are available you will see the message "Offline Now", however there is a facility for you to leave a message and we will get back in touch with you when we reopen.